Complain here

Watch Our Clip

Feedback about Geo Reisen in Austria [ Change ]

Passion 4 Customers is taking a brand new approach to customer complaint management.

Consider this, written and verbal customer feedback reaching companies is conflicting and non comparable because customer expectations and problems are so diverse. More often than not, feedback focuses on the “Don’t wants” versus “what customers want”.

Our complaints form takes these criteria into consideration and structures complaints to focus on the outcome and solutions you want.

This approach has a far higher success rate and chances to have companies react.

Tell us about your experience by filling in the feedback form hereunder and leave the rest to us. Once submitted you can visit our site using the link provided to be kept up to date on the status of your case.

Personal information

Title:
First name:
Last name:
Email address:
Send email updates?:
Country:
Age group:

Feedback conditions

Date of the event:
Channel:

Issue 1

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 2

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 3

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 4

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 5

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 6

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 7

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 8

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 9

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Add another issue...

Issue 10

Dissatisfaction:
Dissatisfaction description:	Select a dissatisfaction first, please!
Description free text:
Expectation:	Select a dissatisfaction first, please!
Expectation free text:
Recommendation:	Travel agencies should be part of a rating system such as hotels so that customers are aware of the quality and prices to expect All travel agencies need to be qualified and approved by a governing body to be in business Travel agencies should follow up with their customers after their trip and results should be published on their internet site Travel agency fees should not be payable until after the trip Travel agency fees are within a certain range and payment depends on the customer's experience Only 50% of the agency fees are payable upfront, the rest is due upon return if the client is satisfied Other...
Recommendation free text:

Please note that we charge a small processing fee for submitting a complaint. Although we cannot promise that each and every issue will be resolved, we guarantee that your complaint will be forwarded through to the appropriate channels to the right people.

<< Back to the Travel industry
<< Back to Geo Reisen

Watch Our Clip

Follow Us

Passion 4 Customers is taking a brand new approach to customer complaint management.