Thank you for choosing Passion 4 Customers to share your experience. We are passionate about helping you!
Did you know that:
Thousands of complaints are logged every day on the Internet?
- Hundreds of sites will capture your feedback,
- A handful promise to help you,
- Very few will succeed at no financial cost.
Because:
- Websites are overwhelmed with your free text without means to read and analyze it all and understand your expectations
- Companies don't change how they do business based on a one-off problem!
Passion 4 Customers is taking a different approach because we want the Service industry to change! We focus on solutions and that's what companies want to hear!
- Step 1: Select the country you live in
- Step 2: Select the industry the company belongs to
- Step 3: Select the company you have a complaint about
You will then be prompted to fill out our short and user friendly web form and submit the form to us.
What happens next?
During a 30-day period we will gather all feedback, classify them by company and prepare a report, which we will then address to the head of customer services of the concerned companies. With your permission, companies may choose to contact you directly. We will ask to be kept in the loop to monitor resolution of your complaint. You will, at any time, be able to be kept up to date on the status of your complaint through our website.
Should the company choose not to respond? Our next actions are to create awareness by publishing articles across a very wide network of online magazines specialized in customer service, we also publish showcases and write case studies.
From our experience, companies typically respond very rapidly to the pressure of negative publicity and our aim is to put as many companies as possible under a positive spotlight.